| Feature | Essential | Business | Enterprise |
|---|---|---|---|
| Help desk support | — | Unlimited | Unlimited |
| Response time guarantee | — | 4 hours | 4 hours (Priority SLA) |
| 24/7 monitoring | ✓ | ✓ | ✓ |
| Antivirus & endpoint | ✓ | ✓ | ✓ |
| Advanced cybersecurity | — | ✓ | ✓ |
| Office 365 management | — | ✓ | ✓ |
| Disaster recovery | — | ✓ | ✓ |
| On-site support | — | — | ✓ |
| vCIO strategy sessions | — | — | ✓ |